Delivery
Service

Ücretsiz Kurulum Hizmeti Verilemeyen İller ve Bölgeler

cilek.com üzerinden yaptığınız online alışverişlerinizde Bingöl, Gümüşhane, Tunceli ve Şırnak illerimize Ücretsiz Kurulum hizmeti verilememektedir.

Ayrıca İl merkezinden 100 km uzaklıkta bulunan ilçelere/bölgelere ise il farketmeksizin Ücretsiz Kurulum hizmeti verilememektedir.

cilek.com you ordered through furniture, accessories and products that are disassembled delivery time varies by region; this period of up to 60 days. (Delivery and installation times may vary during special campaign periods.)

Delivery of disassembled furniture and our products that require installation is provided free of charge by our authorized sales points.

Only shipping to destinations that are outside our authorized service network installation and offers support is not provided.

cilek.com you ordered through the accessories free delivery and installation of our products that do not require cargo. Cargo domestic cargo solution partner. On our site you give the orders, with the assurance of domestic cargo in the fastest and safest manner of the apartment / building shall be delivered to the door.

A solution partner in domestic cargo in the cargo of strawberries. On our site you give the orders, with the assurance of domestic cargo in the fastest and safest manner of the apartment / building shall be delivered to the door.

If your item no later than within 90 days if it doesn't get to the address destek@cilek.com with a description of your problem and your phone number to the address stating the e-mail you can contact us by sending an. A review is done and return to you as soon as possible about your delivery will be made.

Why I shouldn't be taking delivery of damaged packages?

After the delivery of your order, shipping open and you can check with the authorities. Some of the products in your order during the check if any missing, incorrect, or damaged, the shipping authority to prepare a report and ask the subject destek@cilek.com please email. Research the topic and return to you in the shortest time will be made.

In witness of the cargo officer, first prepared is crucial to uncovering responsible for damage or missing transcripts at the time of submission. The delivery of the order to do after missing/damage notifications, depending on does not record because the review may be denied.

How will my bills be delivered to me?

This service is used for online sales in Turkey. You can contact your local dealer for conditions in your country of residence.

In which cases are product installations charged?

This service is used for online sales in Turkey. You can contact your local dealer for conditions in your country of residence.